People-first organizations have a wealth of insights about their employee experience, but turning this data into meaningful action remains a perennial challenge. Perceptyx’s Activate bridges this gap by merging behavioral science, AI, and real-time adaptability to transform insights into lasting workplace improvement. Our 2024 State of Employee Listening research revealed that 41% of organizations cite the execution of follow-up actions as their biggest barrier to success — a gap that costs enterprises millions in stalled productivity, disengagement, and missed opportunities.
Activate tackles this challenge head-on by combining AI-Assisted Action Planning and Intelligent Nudges, rooted in Nobel Prize-winning behavioral science and proprietary AI. These elements work in tandem to transform feedback into personalized guidance to create habits, build alignment, and unlock growth. For example, when managers receive AI-generated action plans tied to team feedback, they’re 2.4x more likely to follow through, thanks to nudges that guide them to act in the flow of work.
Now, with today’s release of Custom Learning Links and Intelligent Nudge Boosts, Activate further evolves to integrate targeted learning content and real-time interventions directly into daily workflows, ensuring employees don’t just know what to do, but are properly resourced to do it.
Custom Learning Links: Activate Learning in the Moment
Traditional L&D platforms often feel disconnected from the urgency of daily work. They offer big libraries of content, but employees and managers can’t easily find and apply what’s relevant when they need it most. This disconnect hampers progress on organizational change and limits the impact of valuable development resources. Activate reshapes this narrative by delivering the right content to the right employees at the right time, ensuring meaningful progress and measurable outcomes.
Picture Alex, a customer support representative eager to grow her skills and excel in her role. Without Activate, Alex wastes over 20 minutes navigating her company’s LMS for quality training on improving customer interactions before giving up the search due to work demands. With Activate’s Custom Learning Links, Alex receives hyper-specific nudges tailored to her role, feedback from the most recent employee listening surveys, and organizational goals, but also includes links to relevant L&D content describing how to put the nudge into action.
For example, Alex receives a nudge via Slack notification: “Improve your customer interactions” with a link to an accompanying 8-minute module specific to active listening in her department. This nudge not only explains what action to take (i.e., engaging in active listening), but also teaches Alex how to do it effectively using existing L&D content. A follow-up nudge later reinforces the learning by prompting Alex to apply the technique during a live customer interaction. By seamlessly connecting guidance with skill-building resources, Alex feels empowered to take meaningful action that directly impacts performance.
Why Activate with Learning Links Transforms Organizational Change
- Timely Relevance: Embeds learning into daily workflows, ensuring employees engage with the most pertinent content when it’s needed.
- Actionable Growth: Connects feedback insights to tangible learning moments. Your people are guided not only to understand what to do but also how to do it, empowering behavior change that aligns with organizational goals.
- Behavioral Integration: Aligns learning with daily routines, helping HR leaders address engagement challenges and enabling L&D leaders to foster sustainable skill development.
Intelligent Nudge Boosts: Activate Behavioral Agility in Critical Moments
When organizational priorities shift — new leadership, an M&A event, a safety crisis — HR can’t wait for the next quarterly milestone. Yet traditional methods like all-company emails or mandatory training fail because they’re disruptive, generic, and forgettable.
Enter Intelligent Nudge Boosts: a powerful new feature of Activate that enables HR and leadership to inject new priorities into existing Nudge streams without disrupting them, ensuring that timely, relevant messages are delivered effectively.
As an example, during an M&A transition, leadership might want to prioritize nudges that encourage collaboration and empathy between newly integrated teams. A targeted Nudge Boost could prioritize a notification through existing workflow apps that offers bite-size guidance on how to foster trust and collaboration with new colleagues. Follow-up nudges may then prompt team leads to share examples of successful collaborations or provide feedback on integration progress. This approach fits naturally into ongoing engagement efforts, ensuring new priorities support, rather than override, existing initiatives.
Why Intelligent Nudges Are Redefining HR Agility
- Precision Targeting: Nudges adapt to roles, locations, and even time zones. Global firms can tailor their messages to regional requirements and needs.
- Flexible Approach: If employees aren’t engaging with nudges, Activate helps leaders refine their approach by adjusting timing, format, or delivery channels, such as shifting from emails to Teams or Slack to improve response rates.
- Leadership Visibility: Dashboards built into the People Insights Platform can track nudge engagement in real-time, giving leaders insights into leading indicators of improvement for patient satisfaction or safety metrics.
Activate’s Unified Power: The Science of Sustained Transformation
Custom Learning Links and Nudge Boosts amplify each other to create a behavioral flywheel:
- AI detects unique needs (e.g., low psychological safety noted in Team A’s survey feedback).
- Managers deploy Learning Links to upskill leaders in behaviors that demonstrate empathy and build trust within the team.
- Nudge Boosts reinforce organizational priorities with timely reminders and relevant behavioral recommendations.
- Impact Metrics show a rise in the team’s engagement with nudges, giving insight into progress towards objectives.
This closed-loop system is why Activate customers are already reporting outcomes like:
- 32% lower turnover (vs. 11% industry average for listening programs),
- 51% more lasting behavior change than standalone training, and
- 2.4x faster crisis response (e.g., adapting to hybrid work mandates).
As Marirose Ziebarth of Leidos noted, “83% of our leaders use Activate’s nudges daily — it’s how we turn insights into muscle memory.”
Ready to Unite Listening and Learning to Activate All of Your People?
With Custom Learning Links and Intelligent Nudge Boosts now woven into its DNA, Activate helps to address the needs of all employees, personalizing learning at scale, and demonstrating increased business impact over time.
In a future of work where agility = survival, Activate is responsive to the dynamic needs of your people, actively resourcing them with the support and guidance to make work better.
Schedule a Demo to discover how Activate’s enhancements can supercharge the development of your entire organization.