Tools like Microsoft Teams have become integral to how employees communicate, collaborate, and connect. While email remains a reliable medium for internal communications, the evolving landscape has prompted a need for more immediate channels that are directly integrated into employees' workflow. Perceptyx is responding to this shift by launching its Microsoft Teams App, designed to seamlessly weave surveys and actionable insights into the fabric of daily communications.
With employees spending much of their day interacting through instant messaging platforms, it makes sense to meet them where they are. Perceptyx’s Teams App does just that, elevating listening by enabling surveys and feedback mechanisms to occur directly within the Microsoft Teams interface. This innovation capitalizes on employees' natural behavior, allowing for more timely feedback and fostering a responsive company culture.
The Challenge: Old Email, New Problems
While the proliferation of instant messaging apps like Teams has streamlined internal communications, the practice of sending survey invitations through email alone has become outdated. The tendency for important survey emails to be overlooked hinders companies from gathering valuable employee feedback. Thus, organizations expect functionality that can seamlessly integrate listening events into employees' daily workflow, ensuring that their voices are heard and acted upon.
The Perceptyx Microsoft Teams App creates a new channel to engage with employees, administrators, and managers directly, and is available as an add-on to Perceptyx's existing package offerings: Point-in-Time and Lifecycle surveys, as well as 360 and other forms of multi-rater feedback.
Key Use Cases
- Survey Notifications: Employees are notified of new survey opportunities directly within Teams, increasing visibility and participation.
- Time-sensitive Reminders: The app reminds employees to complete their surveys before the deadline, ensuring timely, inclusive data.
- Accessibility: Employees can access their surveys directly from within the Teams UI, making it easier for them to participate.
- Survey Continuity: The app allows employees to pick up where they left off for surveys that are filled out in multiple sessions.
- Reporting & Insights: Managers and admins are given a convenient method to access reports, thus expediting the analysis and action planning process.
A Focus on Employee Experience
Perceptyx's Microsoft Teams App stands out for its strong focus on enhancing the employee experience (EX). Instead of merely adding another utility to Microsoft Teams, this app is specifically engineered to align with the daily workflow of employees, administrators, and managers who are engaged in the platform.
The Teams App offers a convenient and effective way to launch and manage surveys right within Microsoft Teams, which many companies already rely on for their core business operations. The app meets users in a digital space where they are already comfortable and engaged, thereby streamlining the process of collecting and acting upon valuable employee feedback.
Here’s an overview of the team members who could realize significant benefits from the Microsoft Teams App.
- Individual Contributors: Receive survey invitations, benefiting from the streamlined, in-app notification system.
- People Managers: Remind People Managers to view reports and take action to increase engagement with their teams.
- Survey Administrators: These are individuals incentivized to drive high survey engagement rates, including manager action planning and team-level activities. For them, the app serves as a critical method for data collection and analysis.
Complementary Perceptyx Products
Point-In-Time Employee Surveys: Empower your strategy with world-class engagement, census, and pulse surveys. This simple and flexible solution offers what you need to build surveys from a library of 250+ benchmarked questions. Align your program with the People Insights Model to understand engagement, diversity, and well-being. Maximize participation with broad distribution, and gain real-time insights to drive action with live dashboards and personalized manager reports.
Lifecycle Employee Surveys: Decode and enhance the employee journey from the candidate through alumni experiences. Enables leaders to design better experiences, improving engagement and reducing turnover. Integrated with your HRIS, lifecycle surveys reach the right people at pivotal moments. Role-specific reports offer actionable insights for immediate adjustments and long-term strategy refinement.
360 Feedback: 360 and other multi-rater feedback systems available through our platform offer actionable leadership development insights to managers, providing them the support they need to lead effectively. Generate a virtuous cycle of leadership development and business success by offering your current and future leaders targeted coaching and development.
Messaging: The Heartbeat of Employee Experience
As more organizations integrate digital messaging apps like Microsoft Teams and Slack into their operations, the importance of meeting employees in these spaces for feedback also grows. Perceptyx's Microsoft Teams App taps into this trend, offering more than just improved survey response rates. By embedding its survey and feedback functionalities directly into Microsoft Teams, the app plays an active role in elevating employee listening and action across the enterprise.
For a more detailed review of our new Microsoft Teams App and how it complements Perceptyx’s best-in-class listening products, schedule a meeting with a member of our team.