While other vendors treat employee experience (EX) as an add-on, Perceptyx has built our platform to transform employee feedback into action that effectively changes how your people work. We don't just deliver insights; we ignite meaningful change across every level of your organization, creating world-class EX transformation that one-size-fits-all platforms simply can't match.
As organizations increasingly recognize that employee experience drives business outcomes, the choice of platform matters more than ever. Here's why forward-thinking organizations are choosing specialized EX solutions over generic survey tools.
Unlike customer experience platforms trying to moonlight as EX solutions, Perceptyx was designed specifically for HR, L&D, and People leaders. Every feature, every update, every innovation starts with one question: "How will this help organizations activate real behavior change at scale?"
This laser focus means you get purpose-built solutions that actually work for employee experience, not recycled customer experience (CX) features with different labels. When you're named a Leader in the 2025 Forrester Wave™ specifically for employee experience management — and you're the only Leader that focuses exclusively on EX — it validates this specialized approach.
Our experience-aware AI goes beyond mere data analysis to learn what makes your organization tick. This industry-first coaching agent studies your unique context and delivers increasingly smart and actionable guidance over time.
Imagine an AI Coach that knows your culture, understands your challenges, and delivers personalized coaching to every employee based on real-time feedback. That's how you scale meaningful development and see actual business outcomes improve. Unlike platforms still waiting for their AI updates, our AI-powered insights are already driving transformation for hundreds of organizations.
Here's the fundamental difference: Qualtrics generates surveys. Perceptyx delivers change. We have pioneered the industry's first AI-assisted performance improvement system that turns feedback into action without any manual heavy lifting.
Our award-winning Activate solution combines AI Coach, Nudge Agent, AI-assisted Action Planning, and Intelligent Nudges to drive personalized behavior change at scale. Drawing on over 20 years of specialized expertise and behavioral science research, our AI solutions establish a dynamic feedback system that improves over time and activates your people to change instead of just identifying problems.
Real transformation happens when insights become habit-forming actions. Organizations using our approach have seen up to 12-point increases in engagement scores within six months — something traditional action planning rarely achieves.
When you need help, you work directly with our I/O psychologists, program managers, and EX specialists, not third-party contractors who learned your name and business five minutes ago. From legal compliance to action planning, our experts become an extension of your team while also providing a single point of contact for all of your EX needs.
This is a true partnership with professionals who are as invested in your success as you are, not just a software platform with a support ticket system. As one Fortune 100 customer noted, "The platform is great, but the people are even better."
While other platforms stop at top-down analysis, we enable real-time crowdsourcing that empowers employees to surface and vote on solutions to critical issues. This approach aligns leaders and teams on what matters most while fostering trust through shared ownership.
Our research has found that highly engaged employees are 2.3x more likely to say leaders seek out their ideas during times of change and decision-making. By building this capability directly into our platform, we help organizations tap into the collective intelligence of their workforce, which is something generic survey tools simply don't offer.
Beyond the obvious feature gaps, choosing a generic platform over a purpose-built EX solution has hidden costs:
From Fortune 100 companies to fast-growing enterprises, organizations are choosing Perceptyx because they understand that employee experience is the foundation of organizational success, not just another survey vendor producing data streams that are more akin to data trickles. Our customers report:
As Carrie Davis, VP of Patient and Employee Experience at Hanger, explains: "When you look at what the program can do for individuals and for individual teams, plus the organization at large, it was an investment that was easy to make for our people."
Organizations face a stark choice in 2025: stick with generic platforms that treat employee experience as an afterthought, or partner with the only Leader in employee experience management platforms that focuses exclusively on EX.
See why over 600 global enterprises, including one-third of the Fortune 100, trust Perceptyx to transform their employee experience. Schedule a demo to discover how our purpose-built platform can drive meaningful change in your organization. For more insights on building exceptional employee experiences, subscribe to our blog.