Why Perceptyx Is a Strategic Leader in Fosway’s 2024 9-Grid™
For the third consecutive year, Perceptyx has been recognized as a Strategic Leader in the Fosway 9-Grid™ for Talent and People Success. This distinction, awarded by Europe's premier HR industry analyst firm, Fosway Group, underscores our unique approach to improving the employee experience. While many vendors focus solely on optimizing workforce metrics and delivering insights, Perceptyx stands out because its solutions energize employees and fundamentally make work better.
Our commitment to innovation in artificial intelligence (AI), personalized guidance, and data integration isn't just about improving numbers — it's about creating more engaging, fulfilling work environments. And not only to make it more enjoyable for employees, but also because we know that an engaged workforce is a critical ingredient to organizational performance across industries. Let's explore how our approach aligns with some of the key trends highlighted in Fosway's 2024 report.
Source: Fosway Group; Fosway 9-Grid™ Talent & People Success; October 2024
AI: The Catalyst for Energizing Employees and Transforming Work Experiences
Fosway’s 2024 analysis emphasizes that AI has now become a critical differentiator in transforming people experiences. At Perceptyx, we're continually investing in R&D to create AI-powered solutions that go beyond optimization to positively impact the human aspects of the workplace.
Grow: AI-Powered Manager Development at Scale
Our innovative Grow solution shows how AI can be used to help managers acquire new leadership skills, creating a positive ripple effect throughout the organization. By exposing and actively addressing behavioral gaps in each manager’s leadership style, Grow addresses the ongoing challenge of efficiently developing and empowering managers at scale, leveraging AI and behavioral science to deliver personalized coaching and support.
AI-Assisted Development Planning
Grow's AI-assisted development planning enables L&D teams to scale personalized manager development plans across entire organizations. By analyzing various data points, including blind spots and feedback collected through 360-degree feedback, Grow's AI creates tailored development plans that support desired leadership competencies aligned with both individual and organizational goals.
Intelligent Nudges: Personalized Guidance Delivered in the Flow of Work
Grow delivers ongoing, practical, and personalized guidance through Intelligent Nudges. These AI-driven prompts are based on behavioral science and are delivered in the natural flow of work, fostering continuous learning and the creation of new habits that go far beyond formal training sessions. This capability directly addresses Fosway's observation about AI transforming employee engagement and skills development.
AI-Powered Impact Metrics
Grow amplifies the effectiveness of various learning and development investments. By nurturing the behaviors associated with strong and effective leadership, Grow empowers L&D leaders to address the head and the heart to more wholly develop leaders. Because Grow also gives L&D leaders insight into their managers’ engagement with nudges — in aggregate and including visibility into the behaviors and focus areas most important to their managers — as well as changes in employee feedback over time, they’re able to quantify the effectiveness of their initiatives. These analytics provide evidence of leadership growth, allowing L&D professionals to justify current and future investments and refine programs based on objective data.
The impact of well-supported managers is significant. Our research shows that 55% of managers stated they would take advantage of additional coaching opportunities if offered, with this number rising to 60% when considering an AI-powered digital coach that could offer support in their flow of work. In many ways, this personalized and practical guidance is just that.
Our data also reveals that when employees think their manager is excellent, they're 5.3x more likely to see career opportunities ahead and 4.1x more likely to feel valued by their company. Well-supported managers are 1.3x more likely to be fully engaged, creating a positive cascade effect throughout their teams. This isn't just optimization — it's a fundamental improvement in how people experience their work, and one that has a massive impact on organizational performance.
Personalization at the Core of Employee Experience
The 2024 Fosway report also highlights hyper-personalization as a core driver in transforming talent management into Talent & People Success. Perceptyx's People Insights Platform uses such hyper-personalization to go beyond dashboards and generalized insights to address individual employee needs. By facilitating in-depth listening and analysis of sentiment, emotion, and intent, we enable organizations to understand and respond to the unique requirements of each employee across multiple types of listening events.
Further, our platform goes beyond simple data collection and aggregation. By identifying distinct 'drivers' of employee satisfaction and engagement at an individual level, we help organizations create energized work environments where employees feel genuinely motivated and valued. This capability can pinpoint the specific needs of discrete employee populations within large and complex organizational structures typically found within global enterprises.
The ability to respond to employee feedback with personalized actions tailored to the individual’s needs is essential. This is perhaps where Perceptyx's recent innovation is most exciting. It allows us to direct tailored action recommendations and guidance that resonate on a personal level with employees, fostering a caring, human-scale environment where employees feel more than just 'heard'— they feel understood and appreciated.
Energize and Activate High-Performance Cultures
Fosway's 2024 report emphasizes the importance of energizing high-performance cultures as a key differentiator in employee experience. Perceptyx addresses this through our innovative Activate solution. Launched earlier this year after the integration of our acquisition of behavioral science pioneer Humu, Activate integrates the sophistication of behavioral science with our deep expertise in employee listening, people analytics, and powerful AI to empower organizations to build cultures of continuous improvement and engagement.
AI-Assisted Action Planning and Intelligent Nudging
Activate breaks the traditional pattern of post-survey action planning with AI-assisted Action Planning, helping managers quickly create strategies that resonate with their teams based on unique feedback. Although Activate takes a huge load off their shoulders, managers remain in control, with the ability to customize these plans and involve their teams in a cohesive, ongoing action strategy.
Intelligent Nudging, which also forms the second pillar of Activate much as it plays a critical part in our Grow solution, delivers scientifically-grounded prompts within the team's natural daily workflow. This approach not only guides managers but transforms the workplace by enabling all employees to participate in the effort to turn feedback into tangible improvement. By enabling the entire organization to develop the behaviors and habits characteristic of high-performance teams, Activate energizes every employee to be a change agent.
Demonstrate HR's Impact: Linking Employee Experience to Business Outcomes
Perceptyx does more than simply track incremental improvements in workforce metrics — we demonstrate how enhanced employee experiences drive remarkable improvements across the organization. While some organizations have access to valuable data on employee perceptions that represent their experience, many struggle to extract meaningful insights and translate them into tangible business impact. This is where Perceptyx stands out.
We understand the strong link between employee experience (EX) and various business metrics, and have the capabilities to leverage EX drivers to improve outcomes across the organization. Perceptyx continues to demonstrate this connection, for example, by mapping employee engagement to store performance in cases like Ahold Delhaize.
Our enhanced capabilities allow organizations to trace the origins of initiatives back to specific listening events, illustrating a clear trajectory of improvement and measuring progress against broader organizational goals. This traceability is essential for showcasing HR's starring role in driving organizational success.
Transform the Future of Work with a Strategic Leader
By providing a comprehensive platform for listening, analyzing, and acting on employee feedback, Perceptyx is actively shaping the future of work to be more engaging and fulfilling for everyone. Through personalized insights, intelligent nudging, and AI-driven solutions like Grow and Activate, we're creating environments where continuous improvement isn't just a goal — it's an energizing reality that makes work better and more humane for all involved.
To learn how your organization can benefit from working with a Strategic Leader in transforming the employee experience, schedule a meeting with a member of our team. To download a full copy of Fosway Group's report, click here.