Emily Killham, currently Senior Director and Head of The Center for Workforce Transformation at Perceptyx, has dedicated more than two decades to fostering better workplaces through data-driven insights. Her career, marked by a deep understanding of the links between employee experience and organizational success, has included partnering with some of the world’s largest organizations, spanning all major industries and geographies. Centered on solving complex challenges through empirical analysis, Emily’s expertise in quantifying the impacts of the worker experience on key business outcomes — such as profitability, productivity, turnover, customer loyalty, safety, and absenteeism — has made her a leading voice in the study of the employee experience. She has authored numerous reports on the efficacy of employee listening and action and is a frequent contributor to discussions on the future of work within HR, tech, and business media outlets such as Forbes, SHRM, The Wall Street Journal, Fast Company, and the BBC.