Employee ListeningHow Can Employee Listening & Development Help You Upskill Your People? 76% of employees can learn skills their roles require, but only 60% say their employer is helping. See how listening data targets upskilling investment. Zachary Warman, M.S. & Oliver Lee Bateman, Ph.D.August 13, 2026,
Employee Engagement How Do Retailers Reach Frontline Employees and Close the Feedback Loop?Oliver Lee Bateman, Ph.D.July 13, 2026,
Retail What EX Data Says About Operational Conflict & Staffing Gaps in Retail Zachary Warman, M.S. & Oliver Lee Bateman, Ph.D.June 23, 2026,
Employee Experience New Data on Retail Employee Experience: Enablement, Managers, and Well-BeingZachary Warman, M.S.January 29, 2026,
Employee Listening Frontline Employee Experience: Addressing the Confidence GapZachary Warman, M.S.December 22, 2025,
Employee Experience The Complete Guide to Transforming Retail Employee Experience Jonathan Elbaz, Tiffany Patrick, M.A., Nicole Boyko, Ph.D. & Oliver Lee Bateman, Ph.D.December 17, 2025,
Employee Engagement How Can Retail Leaders Close the Gap Between Frontline Voice and Business Results?Bradley Wilson, Ph.D.December 2, 2025,
Employee Engagement Can Better Training Close the Engagement Gap for Frontline Workers?Zachary Warman, M.S.September 5, 2025,
Employee Retention How to Reduce Employee Turnover by Protecting Frontline WorkersZachary Warman, M.S.February 6, 2025,