Employee EngagementHow Do Retailers Reach Frontline Employees and Close the Feedback Loop? Fortune 500 retail listening leaders share tactics for frontline survey participation, manager action planning, & sustaining action between survey cycles. Oliver Lee Bateman, Ph.D.July 13, 2026
Employee Engagement How Do Retailers Reach Frontline Employees and Close the Feedback Loop?Oliver Lee Bateman, Ph.D.July 13, 2026
Retail What EX Data Says About Operational Conflict & Staffing Gaps in Retail Zachary Warman, M.S. & Oliver Lee Bateman, Ph.D.June 23, 2026
Employee Experience New Data on Retail Employee Experience: Enablement, Managers, and Well-BeingZachary Warman, M.S.January 29, 2026
Employee Listening Frontline Employee Experience: Addressing the Confidence GapZachary Warman, M.S.December 22, 2025
Employee Experience The Complete Guide to Transforming Retail Employee Experience Jonathan Elbaz, Tiffany Patrick, M.A., Nicole Boyko, Ph.D. & Oliver Lee Bateman, Ph.D.December 17, 2025
Employee Engagement How Can Retail Leaders Close the Gap Between Frontline Voice and Business Results?Bradley Wilson, Ph.D.December 2, 2025
Employee Engagement Can Better Training Close the Engagement Gap for Frontline Workers?Zachary Warman, M.S.September 5, 2025
Employee Retention How to Reduce Employee Turnover by Protecting Frontline WorkersZachary Warman, M.S.February 6, 2025