Leadership DevelopmentHow Do You Prove Your L&D Investment Actually Changed Behavior? Why completion data can't answer the question leadership asks: did our L&D investment build the capabilities the business actually needs? Charles Newnam, M.A., M.B.A.July 1, 2026
Retail What EX Data Says About Operational Conflict & Staffing Gaps in Retail Zachary Warman, M.S. & Oliver Lee Bateman, Ph.D.June 23, 2026
Employee Experience New Data on Retail Employee Experience: Enablement, Managers, and Well-BeingZachary Warman, M.S.January 29, 2026
Employee Listening Frontline Employee Experience: Addressing the Confidence GapZachary Warman, M.S.December 22, 2025
Employee Experience The Complete Guide to Transforming Retail Employee Experience Jonathan Elbaz, Tiffany Patrick, M.A., Nicole Boyko, Ph.D. & Oliver Lee Bateman, Ph.D.December 17, 2025
Employee Engagement How Can Retail Leaders Close the Gap Between Frontline Voice and Business Results?Bradley Wilson, Ph.D.December 2, 2025
Employee Engagement Can Better Training Close the Engagement Gap for Frontline Workers?Zachary Warman, M.S.September 5, 2025
Employee Retention How to Reduce Employee Turnover by Protecting Frontline WorkersZachary Warman, M.S.February 6, 2025